14 Admin-Clerical jobs

It’s a great time to JOIN OUR TEAM!   Medical Service Company’s success is due to our exceptionally skilled, dedicated and passionate TEAM! From our Billing Department to our Board of Directors, from Operations to Organization Development, from Clinicians to Technicians, we all have one common goal…Caring, for life! ™  Proud winner of: HME Excellence Award - Best Home Medical Equipment Provider  The Prior Authorization Specialist participates in monitoring and improving processes relative to the quality, appropriateness, and timeliness of the reimbursement information requirements of our order processing activities. Heavy focus on making outbound calls relating to insurance verification. Responsibilities and Duties:    Monitors the accuracy for all updated patient demographic and insurance information through insurance verification  Qualification of revenue by performing Certificate of Medical Necessity processes  Complete daily follow-up process on all assigned patients/equipment to ensure prompt payment  Other duties as assigned Qualifications:  Education: Graduate of an accredited high school or GED equivalence. Experience/Knowledge/Skills/Physical Requirements: Ability to multi-task in a fast-paced environment, outstanding customer service skills Detail and team oriented Effective communication (verbal and written) and organizational skills Proven computer proficiency, the use of multiple applications simultaneously Knowledge of the HME/DME industry is preferred Previous experience in referral intake and/or medical insurances is preferred Benefits: Medical/Dental Insurance  Company provided Life Insurance Short Term and Long Term Disability  Tuition Reimbursement Program  Employee Assistance Program (EAP)  401k (with a matching program)  Paid vacation and holidays

Customer Service/Help Desk Manager Direct Hire- 50K You have prior success responding to customer service enquiries and work request for reactive maintenance services (electrical, plumbing, HVAC, handyman, cleaning and emergency services) and closing work tickets to the client¿s satisfaction. You excel at building relationships with sub-contractors. You are highly motivated, goal oriented, memorable and work independently without supervision. You are willing to be held accountable for agreed upon goals, manage your time well, have excellent listening and questioning skills and excel at leveraging technology to improve customer service and reduce cost. Have experience with the Microsoft suite of products, CAFM and CRM. Experience with customer service and dispatching technicians and sub-contractors in one or more of the following industries is required: HVAC, Electrical or Plumbing, Qualifications Three to Five years of customer service experience with a track record of success Live within SE Michigan Tech Savvy Benefits Flexible work schedule and work from home options Healthcare Coverage Options- Medical, Pharmaceutical, Dental, Life & Disability Personal Time Off Monthly commissions for up-selling services

Kelly Services is seeking a temporary data entry clerk for a company in Auburn Hills, MI. This assignment will run until June 2020. The pay will be $16/hr and the shift is Monday-Friday 8AM-5PM. To apply, please submit your resume to 3313@kellyservices.com. The data entry clerks will be manually reviewing accounts. Must have data entry experience. Preferred candidate will have: Familiarity with Excel Attention to detail Ability to follow instructions

Project Coordinator Purpose, Scope, & Dimension of Job: The Project Coordinator is responsible for managing an installation job from start to finish. The Project Coordinator keeps in touch with both the customer as well as the installer to ensure project milestones are occurring timely and accurately. The ideal candidate would possess strong organizational and communication skills, as well as quick problem-solving skills. Essential Duties/Major Accountability: 1. Communicating with customer¿s and installation crews to schedule milestones in an installation project 2. Maintains communications with the customer via phone and/or email to discuss how the installation process is going and acting as the key contact for the customer in regards to the entire job installation process 3. Inform customer of additional work needed which could increase the price 4. Entering notes into a customer¿s system-based profile whenever a change happens during the installation process from start to finish 5. Reviews photos taken by an installer to determine if job specification changes have been made, and if there are any issues that need to be reported 6. Problem solves and manages customer complaints when issues arise 7. Ensures the installation job is completed to the customer¿s satisfaction before closing out the job Minimum Required Knowledge, Skills, & Abilities: 1. High-School Diploma or GED 2. Minimum of one year of professional administrative work experience 3. Minimum of one year of customer service experience 4. Basic math skills, must have the ability to calculate job costs 5. Basic computer skills, including familiarity with MS Office 6. Excellent communication skills; must be able to clearly communicate process expectations to customers 7. Excellent customer service skills; must be able to maintain professionalism and handle irate customers skillfully and tactfully 8. Great organizational skills 9. Able to multi-task 10. Must be able to work independently as well as part of a team 11. Problem solving abilities; must have the ability to use sound judgement to resolve issues and make suggestions on how to solve a problem Additional Preferred Qualifications: 1. Some college preferred 2. Experience in project coordination or management 3. Experience in the home improvement industry Physical Requirements: 1. Must be able to remain in a stationary position for prolonged periods 2. Requires the ability to move about inside the office 3. Must be able to move items weighing up to 25 pounds 4. Must be able to communicate effectively with staff, customers, vendors, and the public 5. Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer Hours/Schedule: Full-time, 40 hours per week/52 weeks per year. Standard hours may vary, but typical shifts may be M ¿ F, 8:00 - 5:00, 9:00 - 6:00 or 10:00 - 7:00. However, due to cyclical nature of position, some overtime, including evening and weekend hours, may be required to complete projects under deadlines. 

Primary Responsibilities: · Primarily responsible for the processing of all incoming and outgoing calls for customers and branches · Ensures that all same day/priority customer requests are handled by collaborating with appropriate inter company resources · Inputs and/or modifies service order requests based on customer need and provides customer confirmation · Inputs sales orders placed for products via telephone, mail, email and/or fax · Follows clearly documented departmental standard operating procedures · Collaborate with technical support to ensure customer technical needs are consistently met · Process customer payments and provide proof of payment to customer · Provide customer invoices on demand · Generate and deliver customer specific ¿service¿ reports via SAP as requested · Additional responsibilities as assigned by Supervisor · Perform tasks in accordance with the standard work document and performance metrics for that given process · Additional responsibilities as assigned by Supervisor · Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead. · Qualifications/Preferred Skills: · High school diploma or equivalent required · Minimum 2 years experience in customer service via phone or customer facing required · SAP experience preferred · Exceptional interpersonal and communication skills · Ability to adapt to a fast paced, high transaction environment · Ability to manage multiple priorities · Ability to maintain a professional demeanor at all times · Microsoft Office Suite preferred · In-depth understanding of customer needs Must have SAP experience and experience with Quoting

Responsibilities Build a rapport with employers while managing their hot list to ensure their daily production goals are met Update our AMP screens thoroughly and with great accuracy to avoid impacting the client experience Verify account information, obtaining payoff statements, and completing the processing of the statement within our AMP calculator Requirements Professional written and verbal communication skills Strong sense of urgency Basic computer and typing skills High level of attention to detail Critical thinking skills Ability to multitask and work in a fast-paced environment Mortgage process knowledge Professional communication Previous customer service experience Must be able to pass a typing test at 45 WPM Overtime opportunities -Based on performance/attendance after 90 days there is an opportunity to be hired in and your pay will increase -GREAT Opportunity with a GREAT Company

Our Dispatch I position is responsible for the assigning the day-to-day work of our inspections/audits for AiM. The position oversees all inspections/audits for AiM and strives to meet all SLA requirements of our customers. The Dispatcher I strives to deliver strong customer service to both internal and external clients while maximizing our efficiency to meet the company’s goals and objectives. Build efficient daily schedules that allow AiM to maximize the abilities of each employees Understands the daily operating systems/strategies used. Uses multiple programs/strategies to maximize work that can be completed  Be able to use multiple systems/resources to fix any issues during the day or before they happen. Facilitate interactions with various departments to find solutions and resolve customer service matters Sees tasks through completion Works with other dispatchers within the teams. Growing as resource for other dispatchers. Regular and consistent attendance and availability Follows the lead of AiM Management and completes work assigned Other - Perform additional duties as required by the Company. Make continuous recommendations to improve quality and efficiency.  Job Requirements: Min. education- High School Diploma/GED or equivalent professional business training required. Some College preferred Min. experience - Minimum of at least one year of Customer Service, Dispatch, Data analysis experience Salary offered- Start rate: $14/hr.

Responsible for meeting all sales reps needs and help resolving customer issues. Sales admin team member responsible for doing quotes, invoices, and vendor orders. Ensure accuracy to protect the company from errors. Management of software codes to ensure clients have codes that are accurate and received in a timely manner. Provide direct administrative support and collaborate across multiple departments within the company to advance strategy and goals. Monitor and communicate about multiple projects status within the company to managers and executives. Ensure that various company project timelines are met and goals accomplished. Maintain customer databases for accuracy and verify information is up to date. Salary: Negotiable depending on candidate experience/skills. Job Requirements: Education: College Degree Work Experience: +2 year administrative experience Certifications/Degree

Office/Administrative Support           Looking for a candidate with strong skills in eCommerce.           The ideal candidate will have experience in website building, social media posting, Quickbooks, administrative work, Google Docs, Human Resources and Accounts payable.    Requirements: 2 years experience in the field of administrative work Highschool diploma or higher Quickbooks experience Website building   Full and part time available

Various administrative/accounting positions-short or long term.  Business hours.  $12.00 and up.  A/R, A/P, General ledger, bookkeeping, MS Office, general clerical Job Requirements: Education HS Diploma/GED Work Experience Previous accounting and/or administrative experience Certifications/Degree None required

Ipsos is the operations division of North America, fulfilling the data collection and data-handling needs of Ipsos researchers. We provide Ipsos researchers with high quality, efficient, and innovate services, enabling them to meet their project objectives and sustain and build lasting client relationships.   Position Summary: Market Research Interviewers are responsible for conducting telephone surveys with households throughout Canada and the United States on a variety of topics including their political views, buying habits and opinions on consumer satisfaction and other issues. This is not a sales job, it is strictly market research.   The Bloomfield Hills call center is currently hiring Market Research Interviewers to work a minimum of 3 shifts per week, including a Saturday or Sunday shift. Our schedules include evening and weekend shifts. As a Market Research Interviewer, you will be responsible for conducting telephone surveys with people throughout Canada and the United States on variety of political, social and consumer topics. There is no telemarketing involved. Interviewers work at minimum of 3 shifts per week, including Saturday or Sunday and select from the following choices:   Monday to Friday: 4 – 10 pm | 4 – 11 pm | 5 – 10 pm | 5 – 11 pm Saturday: 12 – 7 pm Sunday: 2 – 9 pm   Responsibilities: Conduct telephone interviews for research purposes only, no telemarketing involved Demonstrate a courteous, customer service approach Read a questionnaire verbatim and record answers verbatim Record answers directly in to the computer data base Check all responses for accuracy, spelling, and grammar   Required Skills and Abilities:   Self-motivated, positive attitude Fully fluent (both verbal and written) in English Minimum typing speed of 30 wpm / 90% accuracy Professional appearance customer service attitude Commitment to the team environment • Previous call center experience is an asset

Position:         Customer Service   PVS Nolwood Chemicals, Inc., one of the Midwest’s leading chemical distributors, seeks a full-time Customer Service Representative for its Detroit headquarters.  We are seeking a candidate who enjoys the profession of serving customers, has exceptional communication skills and is professional, upbeat, team oriented, and responsive.    Key responsibilities may include, but are not limited to:   Provide customer service and support from receiving customer's order to shipment follow-up and complaint handling within required timeline and highest level of accuracy Working in tandem with the sales staff to ensure perfect service Timely fulfillment of customer requests Coordinating production, delivery and purchasing schedules with sales order delivery requirements Record customer service issues, coordinate the investigation with relevant parties and provide root cause, corrective and preventive actions to customer in some cases. Price verification and quote maintenance Continuous process improvement     Qualifications:   Some college or at least 2 years of relevant working experience in Customer Service is highly preferred. Excellent oral and written communication skills in English. Excellent interpersonal skills and teamwork spirit. Strong analytical and problem-solving skills, quick in learning, and able to work under pressure. Above average math, spelling, and problem solving skills Must be able to handle multiple tasks at one time Must be very detail oriented and extremely accurate Must work well as part of a team and a desire to be a positive and friendly service provider Must be punctual with excellent attendance. Must have good memory skills Must be flexible and able to work in an environment where change is the norm and accept other jobs being assigned according to Customer Service Team objectives Working knowledge of computers. Microsoft Office software preferred.   Must be able to pass a background check and drug testing.

A great opportunity is available for an assertive, personable and persuasive person to join the Event Marketing Team at Renewal by Andersen, the most recognized name in windows. This challenging (yet fun) job will be at our local events throughout the area. You will be interacting with prospective customers and setting appointments up for our sales consultants to meet with those customers in their home. Make great money while working part time. You determine how much you make as we pay an hourly rate plus bonus; the more leads you set the more money you make. If you are hardworking, outgoing individual, that loves talking to people contact us! * Part Time; will include daytime and evening hours mainly on weekends. This position will start at Andersen through a third party staffing agency with advancement opportunities based on performance. Job Requirements: • Education High School Diploma/GED or equivalent • Work Experience – Entry Level • Certifications/Degree - Outgoing, comfortable to talk with public * Responsible, reliable, and punctual * Enthusiastic, love being at work, people enjoy talking with you * Have reliable transportation * Availability on Weekends. Most events take place on Saturday and Sunday. * Must be able to lift 50 pound Responsibilities: * Assist with set up, execution, and break down of event

Administrative Assistant Job Summary We are seeking an organized and proactive administrative assistant to join our organization. You will work directly with our office staff to ensure all administrative tasks are efficiently and effectively implemented. Must have strong interpersonal skills, the ability to manage multiple tasks at once, and a wide breadth of experience managing clerical responsibilities. If you have the computer proficiency we are looking for, as well as the interpersonal skills, we are willing to train in some areas. Administrative Assistant Job Duties and Responsibilities This team member is an integral part of our office. We want a problem solver who can complete projects in a timely manner. Other duties include: Maintain positive and professional staff and client relationships Build relationships with customers; take and process orders quickly and efficiently Support staff with general operational tasks Suggest changes to office task workflow to improve efficiency Answer phones in a professional manner and handle customer requests Manage communication of information in and out of the office; type out correspondence letters, emails, memos, etc. (paper and electronic); prepare outgoing mail and packages Monitor and maintain office equipment; repair or replace malfunctioning equipment and hire technicians when required Monitor office supplies; order and re-stock as needed Ensure office is kept clean and organized at all times Administrative Assistant Qualifications You will need to bring these qualities to be successful in this role Outstanding communicator, both orally and written Excellent customer service skills Self-starter who works well independently Ability to prioritize given tasks and work efficiently towards completing them Familiar with common office equipment (printers, copier, fax, etc.) Detail-oriented and exceptional organizational skills Experience with file management Strong problem solver and analytical thinker Professional demeanor  Administrative Assistant Requirements and Qualifications To be considered for this position, you must have the following: 2 year Associates degree in Computer Science or Business Administration, or related field 2+ years of experience as an administrative assistant Fast, proficient, and accurate typist Extensive knowledge of Microsoft Office Suite and other administrative programs Fluent in Spanish is not required, but is a plus!