Michigan Schools and Government Credit Union
4555 Investment Drive, Troy, MI, USA
Call Center Representatives will work an average of 40 hours per week during our call center hours: Monday-Wednesday 8am-5pm, Thursday 8am-6pm, Friday 8am-7pm, and Saturday 8am-1pm.
Overview of Responsibilities: Delivers the desired member experience by providing high quality service by telephone, e-mail, and fax, including using active listening to identify and address/resolve member needs and cross sell products and services in order to deepen member relationships. Works as a productive, cooperative, and engaged team member to serve members and reach individual and Call Center team goals.
Essential duties and Responsibilities:
Consults with members to obtain information and explain available financial services. Effectively listens for cues and reviews account data to determine the nature and extent of members’ needs, resolve problems, and suggest appropriate products and services.
Provides routine information related to MSGCU services or policies,...
Dec 29, 2020
Full time
Call Center Representatives will work an average of 40 hours per week during our call center hours: Monday-Wednesday 8am-5pm, Thursday 8am-6pm, Friday 8am-7pm, and Saturday 8am-1pm.
Overview of Responsibilities: Delivers the desired member experience by providing high quality service by telephone, e-mail, and fax, including using active listening to identify and address/resolve member needs and cross sell products and services in order to deepen member relationships. Works as a productive, cooperative, and engaged team member to serve members and reach individual and Call Center team goals.
Essential duties and Responsibilities:
Consults with members to obtain information and explain available financial services. Effectively listens for cues and reviews account data to determine the nature and extent of members’ needs, resolve problems, and suggest appropriate products and services.
Provides routine information related to MSGCU services or policies,...
Michigan Schools and Government Credit Union
4555 Investment Drive, Troy, MI, USA
Overview of Responsibilities: Performs all mortgage loan processing activities including: receiving, evaluating, and reviewing loan applications; obtaining and verifying necessary information; preparing documents for underwriting and closing review; and communicating loan status to all involved parties.
Essential Duties and Responsibilities:
Reviews loan application files to ensure compliance with disclosure requirements.
Verifies applicant information including employment, salary, assets, and liabilities.
Orders appraisals, credit reports, title reports, and other essential documentation.
Reviews information for completeness and accuracy to ensure all necessary items are available for underwriting. Clarifies missing or questionable information and follows up with outside sources for outstanding documents.
Tracks files as information is compiled to ensure compliance with underwriting guidelines. Keeps files organized and submits to underwriting after...
Dec 29, 2020
Full time
Overview of Responsibilities: Performs all mortgage loan processing activities including: receiving, evaluating, and reviewing loan applications; obtaining and verifying necessary information; preparing documents for underwriting and closing review; and communicating loan status to all involved parties.
Essential Duties and Responsibilities:
Reviews loan application files to ensure compliance with disclosure requirements.
Verifies applicant information including employment, salary, assets, and liabilities.
Orders appraisals, credit reports, title reports, and other essential documentation.
Reviews information for completeness and accuracy to ensure all necessary items are available for underwriting. Clarifies missing or questionable information and follows up with outside sources for outstanding documents.
Tracks files as information is compiled to ensure compliance with underwriting guidelines. Keeps files organized and submits to underwriting after...
Michigan Schools and Government Credit Union
4555 Investment Drive, Troy, MI, USA
Overview of Responsibilities: Responsible for origination of first mortgages including conducting initial pre-qualification interviews, preparing loan application packages and necessary documentation, communicating policies for extension of credit in accordance with MSGCU and secondary investor guidelines, meeting production expectations, and serving members, prospective members, builders, developers, and real estate agents promptly and professionally.
Essential Duties and Responsibilities:
Implements effective strategies and techniques to ensure members have a positive experience with MSGCU and our products and services at every touch point.
Processes new loan applications and performs loan origination activities including accurately reading, interpreting, and applying financial and numerical information to the loan file. Adheres to federal and state regulations; secondary market; and MSGCU policies, procedures, and guidelines.
A strong emphasis will...
Dec 29, 2020
Full time
Overview of Responsibilities: Responsible for origination of first mortgages including conducting initial pre-qualification interviews, preparing loan application packages and necessary documentation, communicating policies for extension of credit in accordance with MSGCU and secondary investor guidelines, meeting production expectations, and serving members, prospective members, builders, developers, and real estate agents promptly and professionally.
Essential Duties and Responsibilities:
Implements effective strategies and techniques to ensure members have a positive experience with MSGCU and our products and services at every touch point.
Processes new loan applications and performs loan origination activities including accurately reading, interpreting, and applying financial and numerical information to the loan file. Adheres to federal and state regulations; secondary market; and MSGCU policies, procedures, and guidelines.
A strong emphasis will...
