43 Customer Service jobs

Service Desk Analyst I-DAY SHIFT The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. The DAY SHIFT schedule will be a nine hour shift  \with an hour unpaid lunch. Days off will be dependent of business needs. Five consecutive regularly scheduled work days is the maximum with a start time between 6:00 am and 10:30 am.  Weekend shifts are required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to appropriate...

Taking care of our customers, while they take care of their business!    About DM Burr:  What started as a family-owned and operated cleaning business, over the past 2 decades, DM Burr has grown to become one of the largest, privately owned building maintenance providers serving the Midwest! With over 1,000 team members throughout Michigan, DM Burr services a variety of areas, such as schools, government and public facilities, manufacturing plants, financial institutions, retail centers and more!  Position Available:  Full Time,  Monday-Friday.  Benefits Offered:   $200 Hiring Bonus after 90 days Medical, Dental and Vision Insurance Short/Long Term Disability Life Insurance 401(k) Paid Vacation Paid Holiday Consistent Work Schedules  Company Paid Uniforms Company Provided Training   Primary Responsibilities: Use approved methods and materials in cleaning and caring for assigned facility Dusting, vacuuming, sweeping and mopping Operate...

Taking care of our customers, while they take care of their business!  About DM Burr:  What started as a family-owned and operated cleaning business, over the past 2 decades, DM Burr has grown to become one of the largest, privately owned building maintenance providers serving the Midwest! With over 1,000 team members throughout Michigan, DM Burr services a variety of areas, such as schools, government and public facilities, manufacturing plants, financial institutions, retail centers and more!  Position Available: Part Time, 2nd Shift Custodian   Benefits Offered [Part-Time]: Consistent Work Schedules  Company Paid Uniforms Company Provided Training Primary Responsibilities: Use approved methods and materials in cleaning and caring for assigned facility Dusting, vacuuming, sweeping and mopping Operate floor equipment such as; auto floor scrubbers and vacuums Empty trash receptacles General cleaning of furniture, windows, window sills, and walls...

Taking care of our customers, while they take care of their business!  About DM Burr:  What started as a family-owned and operated cleaning business, over the past 2 decades, DM Burr has grown to become one of the largest, privately owned building maintenance providers serving the Midwest! With over 1,000 team members throughout Michigan, DM Burr services a variety of areas, such as schools, government and public facilities, manufacturing plants, financial institutions, retail centers and more!  Position Available:  Full Time, 2nd Shift Custodian working Monday-Friday, 2:30pm-11pm.  Benefits Offered [Full time]: $200 hiring bonus after 90 days of employment Medical, Dental and Vision Insurance Short/Long Term Disability Life Insurance 401(k) Paid Vacation Paid Holiday Consistent Work Schedules  Company Paid Uniforms Company Provided Training Primary Responsibilities: Use approved methods and materials in cleaning and caring for assigned facility...

The Customer Service Administrator is responsible for providing administrative support for Product Sales and Service activities, while maintaining a high level of customer service to internal staff as well as customers. Acts as the primary point of contact for customer issues such as order status, repair status, quotes, payment, etc. (thus, support issues not involving technical product specifications, application, etc.). Confirms accuracy of the customer quote regarding prices, terms, quality, ship to and bill to addresses, etc. Converts quotes into orders once the customer PO is received and verified. Provides invoice generation with clerical accuracy and correct delivery timing to the customer. Proactively updates customer on upcoming delivery status, PO changes, etc. Coordinates service orders for shipping back repairs to the customer and subcontracting which includes: receives incoming repairs, updates database, and distributes to appropriate...

EnvisionTEC, a global manufacturer of 3D printing equipment is seeking an enthusiastic, energetic customer service representative for its US headquarters in Dearborn, Michigan.  The customer service representative provides phone-based customer support for the service and repair of 3D-printing machines.   Responsibilities: Answers incoming customer calls and emails regarding purchase, order status, billing, warranty, service and general customer inquiries Responsible for maintaining a high level of professionalism with clients and establish a positive rapport with every call Coordinates the repair of equipment both return to manufacture and on-site service. Collaborate with other departments to ensure a high level of customer service is provided to all clients Provide updates to clients on service progress, shipping and billing Processes all RMA (Return Merchandise Authorization) requests Update customer information in the customer service database during and...

Company overview: Since 1998, Hissho has been specializing in making and selling fresh sushi and assorted Asian cuisines throughout the United States. As American interest in ethnic foods has increased, so have we. We’re growing rapidly, doubling our size in just three years! Hissho’s diverse team of employees is driven by a set of core values that starts with our CEO and permeates through every department and level within the organization. Recognized as one of the Best Places to Work in Charlotte, we take the mantra “Work Hard, Play Hard” seriously. We’re looking for individuals who will push up their sleeves to get the job done – no matter if the task is managing the opening of a new location or leading our dragon boat team to victory. Because that’s how we roll! Job Summary This position will report to the Managing partner of Hissho’s Sushi and Craft Beer Bars located in Royal Oak, MI and Brighton, MI.  The store manager will be responsible for operating the restaurant...

Company overview: Since 1998, Hissho has been specializing in making and selling fresh sushi and assorted Asian cuisines throughout the United States. As American interest in ethnic foods has increased, so have we. We’re growing rapidly, doubling our size in just three years! Hissho’s diverse team of employees is driven by a set of core values that starts with our CEO and permeates through every department and level within the organization. Recognized as one of the Best Places to Work in Charlotte, we take the mantra “Work Hard, Play Hard” seriously. We’re looking for individuals who will push up their sleeves to get the job done – no matter if the task is managing the opening of a new location or leading our dragon boat team to victory. Because that’s how we roll! Job Summary This position will report to the Manager of Hissho’s Sushi and Craft Beer Bar located in Royal Oak, MI or Brighton, MI.  The opening supervisor will be responsible for opening the restaurant each day...

Company overview: Since 1998, Hissho has been specializing in making and selling fresh sushi and assorted Asian cuisines throughout the United States. As American interest in ethnic foods has increased, so have we. We’re growing rapidly, doubling our size in just three years! Hissho’s diverse team of employees is driven by a set of core values that starts with our CEO and permeates through every department and level within the organization. Recognized as one of the Best Places to Work in Charlotte, we take the mantra “Work Hard, Play Hard” seriously. We’re looking for individuals who will push up their sleeves to get the job done – no matter if the task is managing the opening of a new location or leading our dragon boat team to victory. Because that’s how we roll! Job Summary This position will report to the Manager of Hissho’s Sushi and Craft Beer Bar located in Royal Oak, MI or Brighton, MI.  The Bartender will be responsible for serving customers throughout their...

Company overview: Since 1998, Hissho has been specializing in making and selling fresh sushi and assorted Asian cuisines throughout the United States. As American interest in ethnic foods has increased, so have we. We’re growing rapidly, doubling our size in just three years! Hissho’s diverse team of employees is driven by a set of core values that starts with our CEO and permeates through every department and level within the organization. Recognized as one of the Best Places to Work in Charlotte, we take the mantra “Work Hard, Play Hard” seriously. We’re looking for individuals who will push up their sleeves to get the job done – no matter if the task is managing the opening of a new location or leading our dragon boat team to victory. Because that’s how we roll! Job Summary: This position will report to the Manager of Hissho’s Sushi and Craft Beer Bar located in Royal Oak, MI or Brighton, MI.  The Server / Cashier will be responsible for serving customers throughout...

NO AUTOMOTIVE EXPERIENCE REQUIRED! WE PAY YOU WHILE WE TRAIN YOU!   The Tire Service Technician is the backbone of our success and this position is the first step in your journey with Discount Tire. We have a commitment to growing our people and we routinely promote from within. Be the BEST, work with the BEST. Our positions are highly competitive. The selection process includes interviews, post-offer drug test and background screening. The starting pay for Tire Service Technicians is negotiable. Hours vary by location. A Tire Service Technician at Discount Tire performs the following duties, including but not limited to: Installs new tires and wheels Performs maintenance on tires, including rotations, balancing, and repairs Participates in training, follows safety procedures, job duties and company policies Conducts basic maintenance and cleaning Provides helpful, friendly and responsive customer service Skills and Requirements for Tire Service Technicians...

Financial Clearance  Representative GENERAL SUMMARY: Under the direction of the Patient Access Financial Clearance Director, the Financial Clearance Analyst is responsible for ensuring accounts are financially cleared prior to the date of service.  Financial Clearance Analysts are responsible for interviewing patients when they are scheduled to come into the hospital either for an elective, urgent inpatient or outpatient procedure.     ESSENTIAL DUTIES:         Perform all Financial Clearance duties to ensure the account is financially cleared prior to service.  The Financial Clearance Analyst is responsible for gathering demographic information (i.e. name, address, phone number, social security number, type of insurance coverage, etc.) about the patient. This key position begins the overall patient's experience and starts the billing process for any services provided by the hospital. This position is responsible for obtaining and verifying accurate insurance...

Responsible for serving both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience. Take guest cocktail orders. Deliver orders and collect payment from guests. Light cleaning in service bar area and assigned casino area. All other duties as assigned. A desire to work in a fast paced environment. Prior night club or restaurant experience is preferred but a positive attitude is more important. High School Diploma, GED, or equivalent required. Must possess knowledge of both food and beverage items. Must have basic math skills. Must be able to make change accurately. Must be able to communicate effectively with guests and other team members.

Ensure every person entering the Theater has a ticket for the correct show, date and time. Greet guest with a smile and a welcome greeting.  * Responsible for seating guests in the correct row and seat.  * Responsible for taking tickets.  * Responsible for clearing assigned aisle when show has ended.  * Assist/Direct quests.  * Performs other duties as assigned. One to three months related experience an/or training; or equivalent combination of education and experience.

Must possess and show basic to advanced knowledge in soups, sauces, advance recipe preparation, poaching, frying, sauteing, mise en place, proper sanitation practices a must. Performs all other duties as assigned. One year prior prep cook experience; minimum 1 year experience in food production in either a high volume restaurant or fine dining operation as a cook.  Must be able to pass a skills test both in food identification and cuts as well as an oral quiz. Culinary degree required.  Performs all other duties as assigned.

The Porter is responsible for ensuring a clean and safe environment for all guests and staff.  Cleans and maintains Casino indoor and outdoor premises.  The ultimate responsibility is to ensure that the guest is impressed with the cleanliness of the facility and adds to the exceptional experience for each guest. Keep establishment clean. Cleans restrooms multiple times each day, to include floor and fixtures. Clean all gaming devices, tables, and chairs associated with the casino floor. Remove trash from the gaming area and clean ash trays. Clean all associated support areas to include back of the house offices and restrooms as needed. Must be able to work on feet for long periods of time. Performs all other duties as assigned. High School Diploma or GED required. One year janitorial or housekeeping experience required. Must have knowledge of Bloodborne Pathogen Procedures. Maintain courteous and effective working relationships with others, as well as...

JOB TITLE :              General Maintenance & Grounds   JOB SUMMARY:     Performs minor and major repairs of all buildings and equipment.  Performs landscaping and ground maintenance. Position is Monday-Friday Actively support the mission of DM Burr by working to ensure quality service and professionalism.  PRIMARY RESPONSIBILITIES:      Performs Complete tasks of all service requests, maintenance, and preventive equipment inspections. Establish and monitor preventive maintenance procedures for assigned facility. Researches and resolves problems related to facilities operational and maintenance issues. Maintain an up-to-date inventory of all equipment, tools and supplies needed to perform maintenance and grounds functions. Repairs partitions, doors, windows, floor, furniture, and building framework, as assigned. Maintains facility grounds, which includes cutting grass, cleaning the yard, trimming shrubbery, raking, planting, and weeding.  Cleans parking...

Customer Service/Help Desk Manager Direct Hire- 50K You have prior success responding to customer service enquiries and work request for reactive maintenance services (electrical, plumbing, HVAC, handyman, cleaning and emergency services) and closing work tickets to the client¿s satisfaction. You excel at building relationships with sub-contractors. You are highly motivated, goal oriented, memorable and work independently without supervision. You are willing to be held accountable for agreed upon goals, manage your time well, have excellent listening and questioning skills and excel at leveraging technology to improve customer service and reduce cost. Have experience with the Microsoft suite of products, CAFM and CRM. Experience with customer service and dispatching technicians and sub-contractors in one or more of the following industries is required: HVAC, Electrical or Plumbing, Qualifications Three to Five years of customer service experience with a track record of...

RESPONSIBILITIES: Answer incoming provider and member calls regarding health insurance. Call center reps are expected to take at least 60-80 calls a day, with an AHT of 5 minutes. Call types are eligibility, benefits, claims, and other general health insurance information. Access various systems to research and resolve inquiries and issues.   CRITICAL COMPONENTS OF SUCCESS: Must be a quick learner and able to retain information. Strong computer knowledge and excellent typing skills. Strong verbal, written and analytical skills. Ability to multi-task with a strong attention to detail. Ability to communicate with customers, managers, and co-workers effectively and professionally. Attendance is one of the most critical components of success. Positive and Enthusiastic attitude. Strong desire to exceed expectations.   Competitive Benefit Package: 2 Weeks paid Training 401k with employer match, Medical, Dental, Vision, Paid Holidays, Employer...