Gasser Bush Associates
We are looking for a full time CUSTOMER SERVICE REPRESENTATIVE to be a part of our inside sales support team. The CSR and helps ensure that the company is highly responsive to the needs of our customers, sales representatives, and sales personnel by performing all support tasks, including order entry, for a specified set of customers.
Some of the job duties will include:
Order entry for lighting and controls purchase orders
Expediting orders with various manufacturers
Organize, monitor, and coordinate customer expectations and due dates
Interface effectively and professionally with internal and external customers
Assess problems and provide suitable solutions
Coordinate and track customer projects and ensure compliance with client expectation
Ensures all work-related activities and functions are performed in a professional manner
Performs all other duties as assigned.
Required Qualifications:
High School diploma or equivalent work experience
Excellent written and oral communicator with pleasant and professional phone skills
Strong proficiency in Microsoft Word, Excel, and Power Point
Strong listening, verbal, and written communications skills
Ability to solve problems independently
Confidence, patience, professionalism, tact and diplomacy when dealing with challenging situations
Preferred Qualifications:
1-2 years’ experience in the Electrical Industry or Industrial Distribution primarily working with distributors and contractors
1-2 years’ experience in a related customer service position
Solid knowledge of lamps, ballast and fixtures
Associates or Bachelors’ degree in Business, Construction, Distribution or a related field
What Gasser Bush Associates Offers You:
Competitive pay with vacation and sick days
Excellent benefits package including medical, dental, vision, flexible spending account, and employee assistance program
Life insurance and long-term disability
401k with company match and profit sharing
We are looking for a full time CUSTOMER SERVICE REPRESENTATIVE to be a part of our inside sales support team. The CSR and helps ensure that the company is highly responsive to the needs of our customers, sales representatives, and sales personnel by performing all support tasks, including order entry, for a specified set of customers.
Some of the job duties will include:
Order entry for lighting and controls purchase orders
Expediting orders with various manufacturers
Organize, monitor, and coordinate customer expectations and due dates
Interface effectively and professionally with internal and external customers
Assess problems and provide suitable solutions
Coordinate and track customer projects and ensure compliance with client expectation
Ensures all work-related activities and functions are performed in a professional manner
Performs all other duties as assigned.
Required Qualifications:
High School diploma or equivalent work experience
Excellent written and oral communicator with pleasant and professional phone skills
Strong proficiency in Microsoft Word, Excel, and Power Point
Strong listening, verbal, and written communications skills
Ability to solve problems independently
Confidence, patience, professionalism, tact and diplomacy when dealing with challenging situations
Preferred Qualifications:
1-2 years’ experience in the Electrical Industry or Industrial Distribution primarily working with distributors and contractors
1-2 years’ experience in a related customer service position
Solid knowledge of lamps, ballast and fixtures
Associates or Bachelors’ degree in Business, Construction, Distribution or a related field
What Gasser Bush Associates Offers You:
Competitive pay with vacation and sick days
Excellent benefits package including medical, dental, vision, flexible spending account, and employee assistance program
Life insurance and long-term disability
401k with company match and profit sharing
Kelly Services
Project Coordinator
Purpose, Scope, & Dimension of Job: The Project Coordinator is responsible for managing an installation job from start to finish. The Project Coordinator keeps in touch with both the customer as well as the installer to ensure project milestones are occurring timely and accurately. The ideal candidate would possess strong organizational and communication skills, as well as quick problem-solving skills.
Essential Duties/Major Accountability: 1. Communicating with customer¿s and installation crews to schedule milestones in an installation project 2. Maintains communications with the customer via phone and/or email to discuss how the installation process is going and acting as the key contact for the customer in regards to the entire job installation process 3. Inform customer of additional work needed which could increase the price 4. Entering notes into a customer¿s system-based profile whenever a change happens during the installation process from start to finish 5. Reviews photos taken by an installer to determine if job specification changes have been made, and if there are any issues that need to be reported 6. Problem solves and manages customer complaints when issues arise 7. Ensures the installation job is completed to the customer¿s satisfaction before closing out the job Minimum Required Knowledge, Skills, & Abilities:
1. High-School Diploma or GED 2. Minimum of one year of professional administrative work experience 3. Minimum of one year of customer service experience 4. Basic math skills, must have the ability to calculate job costs
5. Basic computer skills, including familiarity with MS Office 6. Excellent communication skills; must be able to clearly communicate process expectations to customers 7. Excellent customer service skills; must be able to maintain professionalism and handle irate customers skillfully and tactfully 8. Great organizational skills 9. Able to multi-task 10. Must be able to work independently as well as part of a team 11. Problem solving abilities; must have the ability to use sound judgement to resolve issues and make suggestions on how to solve a problem
Additional Preferred Qualifications: 1. Some college preferred 2. Experience in project coordination or management 3. Experience in the home improvement industry
Physical Requirements: 1. Must be able to remain in a stationary position for prolonged periods 2. Requires the ability to move about inside the office 3. Must be able to move items weighing up to 25 pounds 4. Must be able to communicate effectively with staff, customers, vendors, and the public 5. Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer
Hours/Schedule: Full-time, 40 hours per week/52 weeks per year. Standard hours may vary, but typical shifts may be M ¿ F, 8:00 - 5:00, 9:00 - 6:00 or 10:00 - 7:00. However, due to cyclical nature of position, some overtime, including evening and weekend hours, may be required to complete projects under deadlines.
Project Coordinator
Purpose, Scope, & Dimension of Job: The Project Coordinator is responsible for managing an installation job from start to finish. The Project Coordinator keeps in touch with both the customer as well as the installer to ensure project milestones are occurring timely and accurately. The ideal candidate would possess strong organizational and communication skills, as well as quick problem-solving skills.
Essential Duties/Major Accountability: 1. Communicating with customer¿s and installation crews to schedule milestones in an installation project 2. Maintains communications with the customer via phone and/or email to discuss how the installation process is going and acting as the key contact for the customer in regards to the entire job installation process 3. Inform customer of additional work needed which could increase the price 4. Entering notes into a customer¿s system-based profile whenever a change happens during the installation process from start to finish 5. Reviews photos taken by an installer to determine if job specification changes have been made, and if there are any issues that need to be reported 6. Problem solves and manages customer complaints when issues arise 7. Ensures the installation job is completed to the customer¿s satisfaction before closing out the job Minimum Required Knowledge, Skills, & Abilities:
1. High-School Diploma or GED 2. Minimum of one year of professional administrative work experience 3. Minimum of one year of customer service experience 4. Basic math skills, must have the ability to calculate job costs
5. Basic computer skills, including familiarity with MS Office 6. Excellent communication skills; must be able to clearly communicate process expectations to customers 7. Excellent customer service skills; must be able to maintain professionalism and handle irate customers skillfully and tactfully 8. Great organizational skills 9. Able to multi-task 10. Must be able to work independently as well as part of a team 11. Problem solving abilities; must have the ability to use sound judgement to resolve issues and make suggestions on how to solve a problem
Additional Preferred Qualifications: 1. Some college preferred 2. Experience in project coordination or management 3. Experience in the home improvement industry
Physical Requirements: 1. Must be able to remain in a stationary position for prolonged periods 2. Requires the ability to move about inside the office 3. Must be able to move items weighing up to 25 pounds 4. Must be able to communicate effectively with staff, customers, vendors, and the public 5. Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer
Hours/Schedule: Full-time, 40 hours per week/52 weeks per year. Standard hours may vary, but typical shifts may be M ¿ F, 8:00 - 5:00, 9:00 - 6:00 or 10:00 - 7:00. However, due to cyclical nature of position, some overtime, including evening and weekend hours, may be required to complete projects under deadlines.
Hissho Sushi
Royal Oak, MI or Brighton, MI
Company overview:
Since 1998, Hissho has been specializing in making and selling fresh sushi and assorted Asian cuisines throughout the United States. As American interest in ethnic foods has increased, so have we. We’re growing rapidly, doubling our size in just three years! Hissho’s diverse team of employees is driven by a set of core values that starts with our CEO and permeates through every department and level within the organization. Recognized as one of the Best Places to Work in Charlotte, we take the mantra “Work Hard, Play Hard” seriously. We’re looking for individuals who will push up their sleeves to get the job done – no matter if the task is managing the opening of a new location or leading our dragon boat team to victory. Because that’s how we roll!
Job Summary
This position will report to the Manager of Hissho’s Sushi and Craft Beer Bar located in Royal Oak, MI or Brighton, MI. The opening supervisor will be responsible for opening the restaurant each day they work. duties will include Checking dates and temperatures of products stored overnight, discarding expired product, making entries in the time / temperature log, performing food and beverage prep for the day, and ensuring the work schedule provides for the days business. They will pull cash drawers from the safe and count the draws and the safe and record that in the log. The supervisor is also responsible for customer service during their shift. As this is a new concept, servers need to be prepared to answer customer questions regarding all menu items, have knowledge of beverage choices, and be able to explain the concept to first time guests. must ensure a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions wherever needed. All positions must strive to support Hissho core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Role and Responsibilities
Be knowledgeable of Food and Beverage menu.
Ensure equipment is operating and clean upon arrival
Reviews overall cleanliness of the restaurant and the thoroughness of the previous nights close.
Checks for catering or take out orders that came in overnight and updates production with Chef.
Counts the safe and puts cash drawers into the POS.
Starts a time and temperature log for the day.
Double checks the schedule and ensures adequate staffing for the day.
Pulls product according to build to’s for smoothie, juice, and breakfast food production
Covers, labels, dates, and stores all prepped items at the proper temperature.
Receives orders as they come in from vendors, following all procedures for checking temperatures, counting items against the invoice, and inspecting for damage.
Ensures wine bottles and beer kegs varieties match the name on the taps.
Greet Guests as they enter the restaurant.
Waits on Guests as a Server or Bartender as needed until staff arrives.
Answer any questions about the menu or the concept
Actively engages in suggestive selling.
Anticipate needs for refills, condiments, to go containers while customers are eating
Make suggestions for dessert or items to go.
Promptly provide guest check and process payment.
Thank the customers and invite them to return.
Wipe down tables and maintain the cleanliness of the dining area.
Complete any necessary side work.
Ensure Servers and Bartenders clock in as they come in for their shifts.
Provide status updates on customers and daily events to staff as needed.
Replenish prepped items as needed before end of shift.
Reconcile cash in drawers and safe before end of the shift
Ensure Time and Temperature log is complete.
Check for catering and special orders for the following day. Make sure they are communicated to the Manager.
Ensure Servers and Bartenders are set up for success before leaving.
Qualifications and Education Requirements
One-year prior full-service restaurant experience
One-year prior supervisory experience (In a restaurant is preferable)
Team Player and strong work ethic
Ability to lift up to 50 lbs.
Ability to effectively communicate in English
Able to work an 8 hour shift starting at 8am.
In an 8-hour work-day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: <32>90 degrees Fahrenheit.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Preferred Skills
Experienced Server, Sushi experience is a plus.
Supervisory skills, including giving direction, effective oral communication, and demonstrates a history of taking responsibility for outcomes.
Ability to manage conflict and difficult situations.
Team player willing to cover other positions in the restaurant as needed.
Serv-Safe certified and knowledge of food safety standards preferr
Ability to sell proactively.
Ability to understand and convey to others the differentiating factors about Hissho products.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills.
Passion for Customer Service.
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Understanding of and compliance with Hissho quality goals.
Additional perks
Hissho Sushi offers great company benefits such as affordable medical and dental insurance as well as tuition reimbursement, internal promotional opportunities, free e-course learning, exercise classes, and $20,000 free life insurance.
Additional Notes
Hissho Sushi is a rapidly-growing multi-million dollar national company providing prepared meal solutions to upscale supermarkets and institutional food service organizations. Hissho currently services over 1,600 locations in 45 states (plus Washington, D.C.) and adding new locations each year. Hissho Sushi's vision for success is to rise above the competition in every aspect of its business and to deliver consumers with the best products on the market. IF YOU WANT TO LEARN MORE ABOUT HISSHO, PLEASE VISIT US AT www.hisshosushi.com .
Hissho Sushi supports a diverse and drug-free workplace.
Company overview:
Since 1998, Hissho has been specializing in making and selling fresh sushi and assorted Asian cuisines throughout the United States. As American interest in ethnic foods has increased, so have we. We’re growing rapidly, doubling our size in just three years! Hissho’s diverse team of employees is driven by a set of core values that starts with our CEO and permeates through every department and level within the organization. Recognized as one of the Best Places to Work in Charlotte, we take the mantra “Work Hard, Play Hard” seriously. We’re looking for individuals who will push up their sleeves to get the job done – no matter if the task is managing the opening of a new location or leading our dragon boat team to victory. Because that’s how we roll!
Job Summary
This position will report to the Manager of Hissho’s Sushi and Craft Beer Bar located in Royal Oak, MI or Brighton, MI. The opening supervisor will be responsible for opening the restaurant each day they work. duties will include Checking dates and temperatures of products stored overnight, discarding expired product, making entries in the time / temperature log, performing food and beverage prep for the day, and ensuring the work schedule provides for the days business. They will pull cash drawers from the safe and count the draws and the safe and record that in the log. The supervisor is also responsible for customer service during their shift. As this is a new concept, servers need to be prepared to answer customer questions regarding all menu items, have knowledge of beverage choices, and be able to explain the concept to first time guests. must ensure a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions wherever needed. All positions must strive to support Hissho core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Role and Responsibilities
Be knowledgeable of Food and Beverage menu.
Ensure equipment is operating and clean upon arrival
Reviews overall cleanliness of the restaurant and the thoroughness of the previous nights close.
Checks for catering or take out orders that came in overnight and updates production with Chef.
Counts the safe and puts cash drawers into the POS.
Starts a time and temperature log for the day.
Double checks the schedule and ensures adequate staffing for the day.
Pulls product according to build to’s for smoothie, juice, and breakfast food production
Covers, labels, dates, and stores all prepped items at the proper temperature.
Receives orders as they come in from vendors, following all procedures for checking temperatures, counting items against the invoice, and inspecting for damage.
Ensures wine bottles and beer kegs varieties match the name on the taps.
Greet Guests as they enter the restaurant.
Waits on Guests as a Server or Bartender as needed until staff arrives.
Answer any questions about the menu or the concept
Actively engages in suggestive selling.
Anticipate needs for refills, condiments, to go containers while customers are eating
Make suggestions for dessert or items to go.
Promptly provide guest check and process payment.
Thank the customers and invite them to return.
Wipe down tables and maintain the cleanliness of the dining area.
Complete any necessary side work.
Ensure Servers and Bartenders clock in as they come in for their shifts.
Provide status updates on customers and daily events to staff as needed.
Replenish prepped items as needed before end of shift.
Reconcile cash in drawers and safe before end of the shift
Ensure Time and Temperature log is complete.
Check for catering and special orders for the following day. Make sure they are communicated to the Manager.
Ensure Servers and Bartenders are set up for success before leaving.
Qualifications and Education Requirements
One-year prior full-service restaurant experience
One-year prior supervisory experience (In a restaurant is preferable)
Team Player and strong work ethic
Ability to lift up to 50 lbs.
Ability to effectively communicate in English
Able to work an 8 hour shift starting at 8am.
In an 8-hour work-day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: <32>90 degrees Fahrenheit.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Preferred Skills
Experienced Server, Sushi experience is a plus.
Supervisory skills, including giving direction, effective oral communication, and demonstrates a history of taking responsibility for outcomes.
Ability to manage conflict and difficult situations.
Team player willing to cover other positions in the restaurant as needed.
Serv-Safe certified and knowledge of food safety standards preferr
Ability to sell proactively.
Ability to understand and convey to others the differentiating factors about Hissho products.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills.
Passion for Customer Service.
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Understanding of and compliance with Hissho quality goals.
Additional perks
Hissho Sushi offers great company benefits such as affordable medical and dental insurance as well as tuition reimbursement, internal promotional opportunities, free e-course learning, exercise classes, and $20,000 free life insurance.
Additional Notes
Hissho Sushi is a rapidly-growing multi-million dollar national company providing prepared meal solutions to upscale supermarkets and institutional food service organizations. Hissho currently services over 1,600 locations in 45 states (plus Washington, D.C.) and adding new locations each year. Hissho Sushi's vision for success is to rise above the competition in every aspect of its business and to deliver consumers with the best products on the market. IF YOU WANT TO LEARN MORE ABOUT HISSHO, PLEASE VISIT US AT www.hisshosushi.com .
Hissho Sushi supports a diverse and drug-free workplace.
