21 Information Technology jobs

Custom is looking to grow our Novi, MI team with high energy, proven Technical Recruitment experience. We are looking for someone who understands the workload of a Technical Recruiter and is ready to meet the day to day challenges head on. Successful candidates should have at least 3 years of IT agency recruiting experience, preferably in the SE and West Michigan markets. We value self-directed, team players with strong relationship-building skills. Our most successful recruiters have excelled in the following ongoing activities & responsibilities: Successfully prioritize and review job requisitions in order to understand the needs of the clients/hiring managers, as well to ask questions that will help identify the right candidate(s) Utilize internal database to identify potential candidates. Use tool to fullest capacity –scheduling interviews, meeting, documenting notes, etc. Post jobs to various internet sites as assigned – Dice, Monster, Linked In, etc. Develop...

Overview of Responsibilities : Supervises IT service team by overseeing day-to-day operations to ensure delivery of quality service by defining and monitoring service level agreements (SLAs) and key performance indicators (KPIs) for service quality, incident, and problem resolution. Supports SLA and KPI reporting for the entire IT team. Ensures change control, ticket management, and other policies and procedures are followed and evaluates areas for improvement. Essential Duties & Responsibilities: Delivers a superior  member experience  by building strong relationships to effectively supervise the IT service team. Ensures a consistent approach to service delivery, member and team member satisfaction, operational, and people management. Advises and consults with IT team members and organizational stakeholders on expectations, requirements, and potential issues related to service integration and operations in order to deliver member-centric solutions....

Information Systems Technicians of the 21st century perform core and specialty functions of network administration; install applications and peripherals, troubleshoot user problems, and provide assistance with the use of computer hardware and software including printers, word-processors, electronic mail systems, and operating systems; conduct system backups and restores; utilize knowledge of database management systems to maintain, administer, test, and implement computer databases; and work with General Service (GENSER), unclassified, and Special Intelligence (SI) systems including Global Command and Control System-Maritime (GCCS-M), Navy Tactical Command Support Systems (NTCSS), Tactical Support Center (TSC) data processing systems, Integrated Bridge Systems (IBS), Integrated Communications and Advanced Networks (ICAN), Shipboard Wide-Area-Networks (SWAN), and ship’s control or engineering systems.

Currently, Meijer is seeking a Solution Architect for the Meijer Enterprise Data and Analytics team. The Solution Architect acts as a senior level technical and functional expert, partnering with business and IT stakeholders at all levels to identify architectural solution options and map value streams. The lead Solution Architect is responsible for using solution architecture practices and techniques to deliver measurable business outcomes in a large-scale, complex organization. What You'll be Doing: Evaluates architectural options and defines overall architecture of the system, ensuring commonality across systems. Defines non-functional requirements including performance monitoring, alerting and code management and ensuring alignment with technology best practices and SLAs. Determines major elements and subsystems and defines interfaces as well as architectural runway. Partnering with all areas of the business involved in the Data and Analytics space....

Currently Meijer is seeking a Cloud Engineer to participate in the journey from On-Premise to Cloud in the areas of best practices, cost optimization, monitoring, operations, and support. As a Cloud Engineer, you will monitor cloud systems to ensure they are operating efficiently, assess deployed systems looking for opportunities for optimization, ways to improve the processes including monitoring and analytics, and investigate anomalies in behavior or cost.   Must have Microsoft Azure experience engineering in an enterprise environment. This position is not eligible for sponsorship or transfer of sponsorship.   What You’ll be Doing: Responsible for day to day operations of software and systems running on Microsoft Azure Including the installation, configuration, monitoring and maintenance of systems, software, and other related Azure services  Use ticketing system to assist internal customers with issues and status information  Perform...

Service Desk Analyst I (English and Spanish Fluency) The Service Desk Analyst I will be supporting both English and Spanish speaking end users and is required to be bilingual. The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. Weekend availability is required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to appropriate individual/group Assist in the resolution of user and support issues among company sites to ensure...

Service Desk Analyst I-NIGHT SHIFT The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. The NIGHT SHIFT schedule will be a nine hour shift  with an hour unpaid lunch. Days off will be dependent of business needs.  Five consecutive regularly scheduled work days is the maximum  with a start time between 6:00 pm and 10:30 pm.  Weekend availability is required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to appropriate...

Service Desk Analyst I-AFTERNOON SHIFT The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. The AFTERNOON SHIFT schedule will be a nine hour shift  with an hour unpaid lunch. Days off will be dependent of business needs. Five consecutive regularly scheduled work days is the maximum with a start time between 11:00 am and 5:30 pm.  Weekend availability is required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to...

Service Desk Analyst I-DAY SHIFT The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. The DAY SHIFT schedule will be a nine hour shift  \with an hour unpaid lunch. Days off will be dependent of business needs. Five consecutive regularly scheduled work days is the maximum with a start time between 6:00 am and 10:30 am.  Weekend shifts are required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to appropriate...

Novastar is seeking a Warehouse Associate to facilitate warehouse and shipping operations. The ideal candidate is self-motivated, has excellent attention to detail, and experience with IT & Technical equipment. This position would be based in our Technical Warehouse in Livonia, MI.  Responsibilities: Data entry for tracking of orders and shipments. Receiving, shipping, and auditing IT equipment. Coordinate warehouse logistics. On-site and/or off-site inventory tracking. Other duties as assigned by Warehouse Manager.  Qualifications:  Professional demeanor with positive energy and people skills. Excellent attention to detail. Reliable transportation to and from work. Ability to routinely lift at least 35 lbs. Ability to pass a drug screen. Experience with IT/Technical Equipment is a plus, but not required.  This is a full-time position with a starting rate of $13 per hour. After a 90-day review, rates can increase and you will be eligible for...

Position Summary: The primary responsibility of the Website Support Specialist is to perform and support training for the web customers.  This individual will work closely with our customers, I.T. teams, field sales and internal teams who also contribute to the support and overall quality of our Web platform. Detailed Responsibilities: Maintain a working and demonstrable knowledge of all company web platforms and functionality. Support changes to system domain, Favicon and CMS Editor Pages. Schedule and conduct new Distributor training sessions. Create and maintain regularly scheduled webinar training on new features with all distributors. Coordinate, schedule, and participate in technical integration calls with customers, third party software firms, and internal sales team. Develop and communicate new ideas such “How to videos”, Recorded Screen Shots, Improved manual, or host webinars with distributors. Document, test and provide approval on new website...

Position Summary: The Programmer Analyst reviews and interprets the needs of the user/business providing technical support for the Information Technology department, such as coding, designing, implementing and debugging programs in general, at the direction of the Software Development Manager.   Detailed Responsibilities: Analyzes end-user needs and develops user-oriented solutions which interface with existing applications Designs the systems or programs and coordinates the review of specification, testing and final user sign-off Coordinates all aspects of implementation and training to support new programs/system, including user documentation Recommends improved operational procedures to maximize systems efficiency. Ensures system integrity, assists in installation of technological upgrades. Performs other duties as assigned. Desired Background: Bachelor's Degree in Computer Science or Information Systems 4+ years’ experience using...

Dock Coordinator (Job Number: 2109490 ) Penske Logistics is an essential business to our customers and communities, our team is working hard to keep supply chains up and running. This position is immediately available and we are actively recruiting, interviewing, and hiring for this role. Please apply today. We are committed to the health and safety of our associates, candidates, and customers. We have modified our hiring processes to include increased phone interviews and where in-person activities are required, we are practicing social distancing. You can learn more about our company approach on our main company career page Gopenske.com. Position Summary: This role is responsible for monitoring and controlling the workflow of orders to the warehouse associates who are responsible for picking the products. This position is also responsible for the operation of the warehouse RF and radio equipment used by the warehouse associates. Major Responsibilities:...

Service Desk Analyst I-DAY SHIFT The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. The DAY SHIFT schedule will be a nine hour shift  \with an hour unpaid lunch. Days off will be dependent of business needs. Five consecutive regularly scheduled work days is the maximum with a start time between 6:00 am and 10:30 am.  Weekend shifts are required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to appropriate...

Service Desk Analyst I (English and Spanish Fluency) The Service Desk Analyst I will be supporting both English and Spanish speaking end users and is required to be bilingual. The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. Weekend availability is required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to appropriate individual/group Assist in the resolution of user and support issues among company sites to ensure...

Service Desk Analyst I-NIGHT SHIFT The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. The NIGHT SHIFT schedule will be a nine hour shift  with an hour unpaid lunch. Days off will be dependent of business needs.  Five consecutive regularly scheduled work days is the maximum  with a start time between 6:00 pm and 10:30 pm.  Weekend availability is required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to appropriate...

Service Desk Analyst I-DAY SHIFT The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. The DAY SHIFT schedule will be a nine hour shift  \with an hour unpaid lunch. Days off will be dependent of business needs. Five consecutive regularly scheduled work days is the maximum with a start time between 6:00 am and 10:30 am.  Weekend shifts are required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to appropriate...

Service Desk Analyst I-AFTERNOON SHIFT The Service Desk Analyst I provides quality first level support to IT users, employing a high degree of customer service, technical expertise and timeliness. Consult knowledge base to optimize problem resolution, tracks calls and enters solution data and follow through on resolution with end users. The AFTERNOON SHIFT schedule will be a nine hour shift  with an hour unpaid lunch. Days off will be dependent of business needs. Five consecutive regularly scheduled work days is the maximum with a start time between 11:00 am and 5:30 pm.  Weekend availability is required to apply. Responsibilities:  Receive incoming calls from Client Community and provide first level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to...