7 jobs found in farmington hills

TYPICAL ASSIGNMENTS In a developing and learning capacity, the Trainee will perform the following typical assignments: *Researches inquiries by accessing the claims processing system and other informational sources *Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc. *Maintains related departmental records and files *Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc. *Makes corrections to claims and eligibility *Enters new claims, eligibility and subscriber information into the mainframe *Reviews subscriber's coverage to determine type and level of benefits   Job Requirements:   *Possess a high school diploma or equivalent *One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience *Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position) *Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday *Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Summary: To assist management in determining compliance with performance and quality control standards. Identifies, analyzes, and recommends process improvements that will result in increased quality and efficiency.   Primary Job Responsibilities:   Samples, compiles, and analyzes data to determine compliance with quality, production, and performance standards and develops, prepares, maintains, and distributes reports for productivity and quality control. Recommends and develops quality control programs and procedures. Verifies that department documentation is current and supports quality guidelines. Maintains departmental process and procedure documentation, including compliance and ISO documentation and maintains the departmental intranet sites. Identifies, analyzes, and recommends process and/or operational improvements to enhance efficiency, quality, and operational effectiveness. Partners with trainer and management on trends identified through the quality monitoring process. Provides feedback to assist management in coaching and developing staff.  Recognizes and communicates development needs of employees and assists trainers and management with employee training programs as needed.   Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.   Job Requirements:   Position requires an associate's degree, technical, vocational, or business school with coursework in business administration and two years' work experience in a customer service and/or claims processing environment. Will accept any suitable combination of education, training, or experience.   Position requires knowledge of dental terminology, procedures, insurance products, and claims processing; advanced knowledge of word processing and spreadsheets; ability to identify weaknesses in process changes that may affect quality; resolves complex problems and uses latitude for independent judgment; effective verbal and written communication skills and organizational skills; ability to collaborate effectively; ability to handle multiple projects and deadlines; recommends improvements to increase quality and efficiency; SharePoint experience is preferred.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

If you are a recent college graduate or are just ready for a career change, and if you find the idea of building a rewarding career with a supportive and dynamic company, look no further. Join our team at American Profit Recovery! Founded in 2004, we are an innovative nationwide leader in the collection industry. We are committed to providing our business clients with the best in profit recovery solutions while making every effort to preserve their business relationships with their consumers. The success of this approach keeps us growing and expanding, so we are currently looking for top candidates for lucrative Collection Specialist positions. No experience is necessary! As long as you have a positive attitude, integrity, and a strong work ethic, we will gladly teach you everything you need to ensure your success. We are a tight-knit and supportive team, always willing to lend one another a hand. More than just a job, this is a great career home and it is not uncommon for annual incomes to grow from an initial average of $30,000 to $45,000 into six figures after a few years with us. If this sounds like the kind of opportunity you’ve been waiting for, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Competitive base plus commission pay structure Potential for a six-figure income for experienced sales reps Performance-based bonus opportunities Complete benefits package with health, dental, vision, and life options 401(k) with company match FSA (Flexible Spending Account) EAP (Employee Assistance Program) Paid time off and paid holidays Exceptional paid training and ongoing support Motivating and professional work place Excellent advancement opportunities Innovative technology for staff and clients Opportunities to participate in charity and other community events At American Profit Recovery, our employee’s personality – positive attitude, integrity and strong work ethic – is the foundation on which we help build a successful careers. We take pride in promoting from within so our employees who perfect what they do and show they are able to pass knowledge along to others may be considered for management as we continue to grow. All of our employees possess excellent communication and interpersonal skills – this is especially important to this role, including the ability to establish rapport and build relationships with consumers. Specific qualifications for the role include: Bachelor’s degree – new grads welcome! Excellent telephone skills Ability to articulate thoughts in a clear and concise manner Solid active listening skills and the ability to present key points while focusing on the consumer’s needs Strong follow-up skills Competitive, results-oriented team player Willingness and ability to learn and to accept feedback and mentoring Working knowledge of the Microsoft Office suite Customer service background (restaurant industry, sales, retail, etc.), a plus   Job Requirements: Min. education:  Bachelor’s Degree

The Program Manager will be responsible for defining/managing the technical, timing, financials, and staffing elements of the project while being the primary interface between the customer and the internal engineering and management teams. Responsibilities:   Manage all internal and/or external customer deliverables Provide leadership to a matrixed, cross-functional team Support development of, and management to, the engineering project Budget and piece price targets Document and track compliance to customer’s technical and commercial requirements along with developing solutions to address any/all identified gaps Develop and maintain project timelines   Job Requirements: Min. education: Bachelor’s Degree in Electrical or Mechanical Engineering Min. experience:  5 Years relevant experience in Design Verification/Process Validation testing.

Windemere Apartments is currently seeking a hardworking, self-motivated, Turnover Maintenance Technician to join our successful and growing team! If you have the skills required for this position, apply today and see why Edward Rose & Sons is the right career move for you! The Turnover Maintenance Technician is responsible for completing required steps to ensure all vacant apartment homes are restored to a market-ready status, within the allotted time frame and in accordance with company policies and procedures. Successful candidates will possess basic maintenance skills, along with some organizational skills to track the status of apartments that are being turned. Maintenance Technicians  are required to have an understanding of hazardous communication, bloodborne pathogens, pool contamination, hand tools, electricity, fire, ladder, and lockout safety. The right candidate will be highly motivated and capable of performing all turnover maintenance tasks. Additional job responsibilities: Conducting oneself in a professional manner as a company representative, demonstrating sound judgment and conduct. Ensuring the quality and quantity of work; always maintaining high standards. Ensuring timely completion of turnover deadlines. Following hazardous communication and bloodborne pathogen guidelines, as well as other safety-related protocols. Completing administrative paperwork as necessary. Maintaining company vehicle (if applicable), and vehicle inspection report. Monitoring inventory of the most commonly used parts to ensure an adequate stock. Assisting with snow/ice removal, as required. Additional duties as requested by management. Job Requirements: Ability to effectively and professionally communicate with residents and co-workers. Ability to complete full vacant turn process. Ability to meet the physical requirements of the position, such as climbing ladders and stairs; walking, kneeling, standing, squatting, twisting and bending for long periods of time. Experience with drywall, painting, caulking, and grouting required. Experience with windows, appliances, faucets, garbage disposals, and door lock repairs and replacements, as well as carpentry and ceramic tile installation. Some electrical and plumbing experience preferred. HVAC knowledge is a plus. Must have own tools! Open to change and ability to multi-task in a fast-paced environment. Must present the ability to execute job duties under stressful circumstances, such as last minute deadlines or other difficult situations. Must adhere to company team-apparel policy. Must possess a dependable means of transportation and valid driver's license. Employees are required to be honest and trustworthy with a satisfactory background. A valid driver's license and reliable transportation will be required, as this position will entail the operation of a personal and potentially a company vehicle.   We offer our employees: Comprehensive benefits package, including 401(k) with company match Generous paid time off programs Competitive compensation plan Employee referral program Opportunities for advancement Discounted apartment We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.