2 jobs found in troy

Department: Claims Management   Job summary: Coordinate and resolve insurance claims. Respond to customer inquiries and handle complaints   Responsibilities:   Accurately input insurance claims data Meet required KPI weekly Support reducing open invoice efforts i.e. follow-up calls and reporting Assume responsibility of receiving and sorting incoming shop invoices Issue and post invoices Resolve billing inquiries Identify and communicate process and/or system improvements Answer, screen and transfer general voicemail folder calls Identify and escalate priority issues Support special projects as assigned   Qualifications :   High school diploma or equivalent Customer service and administrative support experience Knowledge of Microsoft Office Suite Ability to type a minimum of 40 wpm Escalation resolution techniques Ability to prioritize many different requests and handle changing priorities; able to work independently. Excellent organizational and follow-up skills. A focused positive attitude is critical. Good telephone and communication skills.

Responsibilities include but not limited to: Running register (scanning all product, entering produce codes, collecting payment, making change) Providing excellent customer service Bagging groceries Cleaning register, floors, products, etc. Counting money Promoting rewards card Other duties as assigned   Job Requirements: Must be 18 years or older Must have reliable transportation