$19.00 hourly
THOMSON REUTERS 6300 Interfirst Drive, Ann Arbor, MI, USA
Jul 24, 2021
Do you thrive in a fast-paced environment where helping the customer is your top priority?   Are you a upbeat person who loves to troubleshoot and solve problems?   Your knowledge and experience as a Technical Support Representative will make a difference to accounting professionals around the country. Our Technical Support Representatives are fully responsible for handling phone based and customer facing responsibilities. Phone based duties will primarily entail incoming/ outgoing calls and various call campaigns. This is a contract position starting October 5th, 2020 - April 16th, 2020 About the Role   In this opportunity as a Technical Support Representative, you will:  Provide exemplary client support and technical issue resolution via phone and/or email as needed Meet performance objectives in call quality, customer satisfaction surveys, and call handling Facilitate general web-based sessions to aid new customers in implementing CS software Communicate...