TITLE: Guest Service Agent REPORTS TO: General Manager
Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries.
PRIMARY DUTIES AND ACCOUNTABILITIES
Room Assignments, Changes, and Issues
Other Duties as Assigned
SKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCE
Midwest Hospitality Group Inc. is a hotel management company over seeing a variety of different hotel bands focusing on affordable and upper moderate lodging throughout the Midwest. We are seeking fun and energetic people who are reliable with a great work ethic for our part-time and full-time positions. Character traits of honesty and trustworthiness are essential as well as providing fantastic customer service to our guests at any given time. Opportunities are available for General Managers, Assistant General Managers, Sales Directors, Front Desk Managers, Guest Service Representatives, Executive Housekeepers, Housekeepers and Maintenance. Our company is growing every day and we need exceptional people who want to grow with us.