Travel Agent

  • Sky Bird Travel & Tours
  • Southfield, MI, USA
  • Jun 10, 2019
Full time Customer Service Sales Travel

Job Description

We’re looking for an experienced Travel Agent to join our team and become a crucial element in our success. The ideal candidate will have some travel experience under his or her belt and be familiar with both domestic and foreign destinations. We offer some on-the-job training, but we need someone who can start performing on day one.

Key Responsibilities:

  • Accountable for selling travel insurance to the customer.

  • Accountable for notifying the customer of schedule changes.

  • Administer refunds, exchanges, and voids in accordance with airline and company policies.

  • Accountable for prompt customer follow up after completion of their trip.

  • Accountable for learning to sell travel products including cruise, packages, hotel, and car.

  • Conduct ticket quality checks as scheduled and achieve accuracy targets.

  • Administer exchanges in accordance with airline and company policies.

  • Accountable for the proper creation of profiles in client base.

Sky Bird Travel & Tours offers: Flexible Schedules, Medical, Dental, Vision, 401k, Travel benefits and more!

Job Requirements:

  • High School Diploma or Higher

  • 1 year + of Travel Coordination and/ or arrangements

  • Fluent in English. Fluent in Mandarin is a plus!