Collection Specialist – Entry Level

  • American Profit Recovery
  • 34505 W 12 Mile Road, Suite 333, Farmington Hills, MI
  • Dec 06, 2018
Full time Accounting Admin-Clerical

Job Description

If you are a recent college graduate or are just ready for a career change, and if you find the idea of building a rewarding career with a supportive and dynamic company, look no further. Join our team at American Profit Recovery! Founded in 2004, we are an innovative nationwide leader in the collection industry. We are committed to providing our business clients with the best in profit recovery solutions while making every effort to preserve their business relationships with their consumers. The success of this approach keeps us growing and expanding, so we are currently looking for top candidates for lucrative Collection Specialist positions.

No experience is necessary! As long as you have a positive attitude, integrity, and a strong work ethic, we will gladly teach you everything you need to ensure your success. We are a tight-knit and supportive team, always willing to lend one another a hand. More than just a job, this is a great career home. You will find plenty of room for professional growth, and it is not uncommon for annual incomes to grow from an initial average of $28,000 to $38,000 into $60,000 - $70,000 after a few years with us. If this sounds like the kind of opportunity you’ve been waiting for, and if you meet our qualifications, we want to talk with you. Contact us today!

Here is just some of what we have to offer:

  • Competitive base plus commission pay structure
  • Performance-based bonus opportunities
  • Complete benefits package with health, dental, vision, and life options
  • 401(k) with company match
  • FSA (Flexible Spending Account)
  • EAP (Employee Assistance Program)
  • Paid time off and paid holidays
  • Exceptional paid training and ongoing support
  • Motivating and professional work place
  • Excellent advancement opportunities
  • Innovative technology for staff and clients
  • Opportunities to participate in charity and other community events

As a Collection Specialist, your personality – positive attitude, integrity and strong work ethic – is the foundation on which we will help you to build a successful career. In addition to being highly motivated and driven to earn, we also want you to perfect what you do and pass your knowledge along to others as we continue to grow. Of course, excellent communication and interpersonal skills are also very important to this role, especially the ability to establish rapport and build relationships with consumers.

Specific qualifications for the role include:

  • Bachelor’s degree – new grads welcome!
  • Excellent telephone skills
  • Ability to articulate thoughts in a clear and concise manner
  • Solid active listening skills and the ability to present key points while focusing on the consumer’s needs
  • Strong follow-up skills
  • Competitive, results-oriented team player
  • Willingness and ability to learn and to accept feedback and mentoring
  • Working knowledge of the Microsoft Office suite
  • Customer service background (restaurant industry, sales, retail, etc.), a plus


Job Requirements:

  • Min. education:  Bachelor’s Degree