Contact Customer Service Representative

  • Kelly Services
  • Sep 27, 2019
Full time Admin-Clerical Customer Service Entry Level

Job Description

Responsibilities

  • Build a rapport with employers while managing their hot list to ensure their daily production goals are met
  • Update our AMP screens thoroughly and with great accuracy to avoid impacting the client experience
  • Verify account information, obtaining payoff statements, and completing the processing of the statement within our AMP calculator

Requirements

  • Professional written and verbal communication skills
  • Strong sense of urgency
  • Basic computer and typing skills
  • High level of attention to detail
  • Critical thinking skills
  • Ability to multitask and work in a fast-paced environment
  • Mortgage process knowledge
  • Professional communication
  • Previous customer service experience
  • Must be able to pass a typing test at 45 WPM

Overtime opportunities
-Based on performance/attendance after 90 days there is an opportunity to be hired in and your pay will increase
-GREAT Opportunity with a GREAT Company