Service Technician

  • EnvisionTEC
  • Jan 30, 2020
Full time Engineering Skilled Labor Technical/Technician

Job Description

EnvisionTEC, a leading developer and global manufacturer of 3D printing technology is seeking Service Technician. This position provides support to sales, research & development and EnvisionTEC customers through product demonstration, troubleshooting and repairs.

 

Responsibilities:

  • Operate various 3D printing machines
  • Build sample parts for benchmarking, marketing and system checks
  • Provide technical support both onsite and via phone for clients
  • Repair mechanical or electrical issues on equipment Provide
  • Install EnvisionTEC machines at customer’s site. hands on training on machine operations
  • Conduct system test and analyses to determine errors
  • Maintain detail reports on machine performance, testing and service logs
  • Ensure conformance with design specifications
  • Conduct routine maintenance on machines, including calibration
  • Participate in technical support meeting
  • Create procedures for repairs and new products
  • Requires domestic and international travel
  • Other duties as assigned

Qualifications:

  • Preferred Bachelor’s degree in mechanical or electrical engineering
  • Experience with CAD or 3D design software
  • 1-year client service experience
  • Experience on rapid prototype machine or prototype building, preferred
  • Proficient in Microsoft Suite applications
  • Strong verbal and written communication skills
  • Ability to prioritize competing demands
  • Ability to travel both domestic and internationally