Job Description
The Medical Assistant (MA) functions in a clinical and administrative support role to assist the health care professional to ensure the delivery of quality health care services. The MA works under the supervision and direction of the Registered Nurse. The MA reports to the Clinical Coordinator.
REQUIREMENTS:
Education:
Minimum: Certified/Registered Medical Assistant, Paramedic. Must maintain license/certification.
Work Experience:
Minimum: One-year recent, relevant experience
Preferred: Demonstrated knowledge of surgical asepsis, Universal Precautions, MDPH and OSHA standards
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
Clinical Skills
Create value by working together with mutual respect and trust within and across our network at every level appreciating individual differences
Provide safe patient care
Report facts with accuracy, follow instructions, and complete assignments independently
Collect patient assessment data pertaining to the physical, psychological, social, spiritual, and learning needs of the patient utilizing effective communication skills
Provide patient care, direct and indirect, under the supervision of the RN and in accordance with the practice standards
Follow appropriate standards, policies and procedures to provide optimal patient care
Perform efficiently in emergency situations following established standards, remaining calm, informing appropriate persons, and documenting events
Facilitate effective working relationships/communications with all members of health team to promote a consistent and efficient continuum of patient care.
Regard change as an opportunity and constantly adjust to it
Quality Management
Adhere to Universal Precautions guidelines
Conduct self in every area, personal and professional, with adherence to the highest ethical standards
Participate in quality management and clinical outcomes
Demonstrate awareness of and adherence to safety and legal requirements for nursing in pain management
Enthusiastically pursue new opportunities that improve processes and ultimately the organization
Regard change as an opportunity and constantly adjust to it.
Manage situations in a manner that minimizes risk
PHYSICIAL DEMANDS:
Independently mobile
Approximately 80% of time spent standing / walking
Moderate to heavy computer use
Periodic heavy physical exertion
Ability to lift up to 60 pounds
Frequent bending, kneeling, overhead lifting, pushing and pulling
Ability to wear a lead apron
Auditory and visual skills
WORKING CONDITIONS:
Very busy, stressful environment
Exposure to a variety of attitudes and personalities from patients, families, and visitors
ACCIDENT AND HEALTH HAZARDS:
COVID-19 Risk Level Assessment = Medium
Potential exposure to communicable pathogens
An innovator in today’s rapidly changing healthcare environment, ProCare Pain Solutions, a NAPA company, provides healthcare institutions and physician practices with the strategies, systems and tools needed to increase productivity, reduce costs and maximize organizational value. Originally created in 1994 to service the management needs of ProCare Co-Founders Drs. Fred Davis and Mark Gostine’s clinical practice, Michigan Pain Consultants, PC, ProCare began and continues to build on the foundation of helping local practices connect with their surrounding communities and deliver exceptional patient care.
In 2016, ProCare joined North American Partners in Anesthesia (NAPA), one of the leading single-specialty anesthesia and perioperative management companies in the US, to expand the organization’s efforts on helping patients across the nation manage and alleviate acute and chronic pain through a data-driven patient experience system.