DESCRIPTION OF MAJOR JOB DUTIES
Clerical Specialists (Customer Service) perform highly difficult, complex and responsible office work. In the Treasurer’s Office, typical duties and responsibilities may include: handling complex public contact work by providing excellent customer service in all aspects of tax-related needs to the general public; performing cashiering duties; reviewing and processing documents and tax-related payments for completeness, accuracy and conformance with required office practices of the Wayne County Treasurer’s Office and other duties as assigned. In the County Clerk’s Office, typical duties and responsibilities may include: accepting receipts, fees and payments from customers; issuing receipts and entering transactions and supporting data into the cash register; distributing and reviewing assignments of subordinates; maintaining statistics relative to work received and completed; entering entry of court orders, judgments and proceedings into the Court Case Management System and other duties as assigned. In the Office of the Sheriff, the Clerical Specialist (Customer Service) performs cashier duties such as handling money, assisting customers, reconciling registers and preparing deposits; reviewing documents from customers for accuracy and completeness; notarizing Sheriff’s Deeds and proofs of service, and performing other general clerical duties as assigned.
At the time of application and appointment, applicants must have:
A high school diploma or its equivalent; AND
At least four (4) years of full time paid clerical experience performing the following duties: data entry, processing and reviewing documents, handling public contact inquiries and maintaining files; AND
At least one (1) year full-time paid cashiering experience.
NOTE: Completion of education at an accredited college or university may be substituted on a year for year basis for the required clerical experience. Proof of education must be submitted with application. Applicants must describe their experience and training in sufficient detail to allow evaluation of their acceptability under the above qualifications. Failure to do so will result in a rejection of their application.
In the County Clerk’s Office and the Sheriff’s Office, employees will be fingerprinted and/or must pass a national criminal background check before being placed in this position and periodically thereafter.
EMPLOYEES IN THE TREASURER’S OFFICE WILL BE REQUIRED TO WORK MANDATORY OVERTIME DURING THE TAX SEASON
EMPLOYEES MUST BE BONDABLE
Located along the Detroit River, Wayne County is the 13th most populous county in the United States. At its center is the automotive capital of the world - Detroit, one of our 43 unique communities that provide a high quality of life for more than 1.8 million residents.
Led by Executive Warren C. Evans, Wayne County's government is committed to providing fiscally-sound good government to our residents and taxpayers. Since taking office in 2015, Evans has streamlined operations, cut costs, and improved service delivery while delivering consecutive budget surpluses.
In addition to Executive Evans, Wayne County's elected governmental leadership includes Clerk Cathy M. Garrett, Prosecutor Kym Worthy, Treasurer Eric Sabree, Register of Deeds Bernard J. Youngblood, Sheriff Benny Napoleon, and a County Commission chaired by Gary Woronchak.
Wayne County is rich in history, culture, arts, and world-class amenities. Wayne County is home to the Detroit Symphony Orchestra, Michigan Opera Theater, Detroit Institute of Arts, the Henry Ford, and dozens of theaters, art galleries and concert halls. We are also home to major universities including Wayne State, the University of Michigan-Dearborn, and the University of Detroit. We have several award-winning secondary and primary schools, as well as numerous community colleges and vocational schools.
We take pride in being one of the most diverse counties in the United States; a place where different cultures come together in harmony for the betterment of all.