Customer Service Agents

  • Kelly
  • Apr 27, 2021
Full time Admin-Clerical

Job Description

Kelly has a GREAT new opportunity in Lansing, MI for a Customer Service Agents! Benefits included! Location: Lansing Remote work options until offices reopen Pay:$15/hour Shift: 1st and 2nd shift Benefits included! RESPONSIBILITIES Interact with customers to provide information and to process inquiries about accounts, products and services. Troubleshoot technical issues related to computer/tablet/cell phone applications according to established department policies and protocols Respond to and process inbound calls, real-time chat communications, emails and make outgoing calls Communicate special marketing offers to VIP customers Provide timely feedback to company regarding service failures or customer concerns Maintain customer confidentiality Adopt and promote company values Remain current on all new developments and procedures regarding department and company protocols. Work according to set goals and targets Have fun