Alliance Inspection Management Farmington Hills, MI, USA
Jul 24, 2019Full time
Our Dispatch I position is responsible for the assigning the day-to-day work of our inspections/audits for AiM. The position oversees all inspections/audits for AiM and strives to meet all SLA requirements of our customers. The Dispatcher I strives to deliver strong customer service to both internal and external clients while maximizing our efficiency to meet the company’s goals and objectives. Build efficient daily schedules that allow AiM to maximize the abilities of each employees Understands the daily operating systems/strategies used. Uses multiple programs/strategies to maximize work that can be completed Be able to use multiple systems/resources to fix any issues during the day or before they happen. Facilitate interactions with various departments to find solutions and resolve customer service matters Sees tasks through completion Works with other dispatchers within the teams. Growing as resource for other dispatchers. Regular and consistent attendance and availability Follows the lead of AiM Management and completes work assigned Other - Perform additional duties as required by the Company. Make continuous recommendations to improve quality and efficiency. Job Requirements: Min. education- High School Diploma/GED or equivalent professional business training required. Some College preferred Min. experience - Minimum of at least one year of Customer Service, Dispatch, Data analysis experience Salary offered- Start rate: $14/hr.