J&B Medical Supply Company 901 Tower Dr., Suite 401, Troy, MI
Jan 10, 2019Full time
Our Customer Service Representatives (CSR) interact daily with new and existing medical supply customers to provide high quality service, in a Call Center environment. Minimum Qualifications : Excellent verbal communication skills – polite, friendly, helpful and courteous Detail oriented, excellent documentation skills, and the ability to follow through to the end. Strong listening skills Proficient and strong computer skills Displays professionalism and a positive attitude Ability to perform in a fast paced environment. Desire to help others Preferred Qualifications : 2 years customer service experience Knowledge of medical terminology Medicare and Medicaid background Durable Medical Equipment (DME) experience Benefits: Medical, dental, vision and supplemental benefits at 90 days 401K eligibility after (1) year of employment.